Offer management system (OMS)
Keep track of buyouts, consignments, and/or store credit offers
Companies can easily manage the status and details of each offer in the reselling process from automatically sending out a shipping label to paying out customers.
Offers will either automatically be synchronized from the Resale App on your company’s website or draft offers can be directly created through your Trendful admin account.
Create and edit offers
A customer shows up to your store? You can manually create offers right off the bat! You can also edit offers: correct condition, upload additional pictures, add details, change offer amount or estimate, etc.
Sort, filter and archive offers
You can filter offers by customer name and status, sort offers by date, and archive offers. Our OMS is easy-to-use!
Create labels and track shipping
You can generate and send shipping labels in one click. With the shipping status automatically updated each step of the way, you can seamlessly track your delivery!
Create and send quotes
You can create your own quotes by including the options you wish to offer (i.e. buyout, consignment, and/or store credit) and the associated amount. Then, you can send it to your customers
via an automatic email.
Send 1-click payouts
You can pay your customers in one-click with Trendful payouts. It sends an automatic notification to your customers who will be invited to securely connect their bank account with Plaid.
Send emails and view thread
Send email with attachments from the admin and scroll through the full email discussion thread between your team and your customers.
In a simple click of a button, you can also send offers by email and payout to your customers. You can do all of these things from your Trendful admin account!
Customer relationship management system (CRM)
Manage customer information and activity within the reselling process
The CRM is a powerful tool that has been geared towards the needs of companies in the resale market who buy pre-owned inventory from their customers.
Customers are either automatically added to your CRM when using the Resale App integrated on your company’s website or you can manually create and edit customers with your Trendful admin account.
Inventory Management System (IMS)
Manage your incoming inventory and list items easily on your store
The IMS helps resale companies keep track of their inventory, no matter if it is sourced from customers or wholesalers.
Once an item - from an offer - is received and accepted, the product is automatically added to your inventory. Otherwise, you can manually create and edit products within your inventory. With the csv export feature, you can efficiently list your products onto your e-commerce platform (i.e. Shopify, WooCommerce, etc.).