Last updated on: February 4, 2022
We collect personal information when you sign up for Trendful, when you use our products and services or when you otherwise provide us information. We may also use a third-party service provider to help us review accounts for fraud or other concerns. In general, we need this information for you to use our products and services.
What information we collect
How we use this information
Information you provide us about you, your business, like your name, the name of your staff or other individuals associated with your business, company name, mailing address, email address, and phone number.
Payment information you provide us, such as your credit or debit card number or your bank account number. We may also collect information that you may choose to make available to us about your business’ bank accounts.
If you use Trendful Payouts, we collect more specific information you provide us about your business, including your business address, business type, business ID number, bank account information, date of birth (if you are an individual business owner), and in some circumstances, government-issued identification (like your Social Security Number, Social Information Number, or Employer Identification Number).
Copies of government-issued and/or a picture of yourself holding your identification that you provide us.
We share your personal information with companies who help us provide you with our services. We also share your personal information with others:
We believe that you should be able to access and control your personal information no matter where you are located. You can access and correct a lot of your personal information directly from your Trendful Admin Account. For information that you can’t access or correct directly within your Trendful Admin Account, please contact Trendful Support to submit a data subject request.
Since we need your personal information to provide Trendful Services, we generally keep your personal information while you use Trendful products or services. If you close your account, you stop paying your subscription fees, or we terminate your account, we retain account information for two years before we begin the personal information purge process. We don’t do this immediately in case you reactivate your account, or if there is a legal complaint or audit relating to your resale business. If you contact us to request deletion of your account’s information, we will begin the personal information purge process after 90 days, except if we are legally required to retain specific information. If you have questions about this process, please contact Trendful Support. Please be aware that after we anonymize your personal information, we may continue to use non-identifiable information to improve our services.
Finally, we do not and will not “sell” your personal information, as that term is used in California law.
In order for you to run your resale business, we collect and use personal information about your sellers (customers). In general, we only collect and use this personal information as directed by you, and as further described in our Data Processing Addendum. Legally speaking, we are a “data processor” and a “service provider” as these terms are defined in European and California privacy laws. We will never use your sellers’ (customers’) information to independently market or advertise to your sellers (customers) unless they are also using one of our products or services directly.