Can customers see the status of the item(s) they are selling?

Yes, each offer is displayed with a status timeline so customers can track the progress of their consignment or reselling process (see image below). Here are the different statuses:

• "Item submitted" means the customer has successfully completed their submission.
• "Quote accepted" means the customer has accepted the instant or manual quote they received. Other quote statuses include "Quote in progress", "Quote sent to you", "Quote declined" (i.e., by the customer), and "Quote rejected" (i.e., by the merchant).
• "Shipment delivered" means the merchant has received the item. Other shipping statuses include "Shipment pending", "Shipment in transit", or "Shipment out of delivery".
• "Item accepted" means the merchant has approved the authenticity and condition of the item after physical inspection. Other processing statuses include "Processing pending", "Item rejected", or "Item discarded".
• "Payout succeeded" means the customer has received their payout. Other payout statuses include "Payout sent".

Most statuses are updated automatically when a quote, shipping label, or payout is sent from the Trendful Admin. If a step has not been reached yet (i.e., there is no status for that step), the customer will simply see a gray bar (see image below).