Does photo recognition use my sellers' photos for training?

Photo recognition gets better the more items it sees. When it's turned on in your resale app, the photos sellers take while submitting a handbag may help improve it, so future sellers get faster, more accurate suggestions.

Photo recognition is powered by Price Hero, a service that is part of Trendful Inc. but separate from the Trendful platform. Photos used to improve it are stored on Price Hero's infrastructure.

How photos are handled

• Only the item photos are used. Nothing that identifies your sellers (name, email, address or account details) is stored with them.
• Location and device details are removed from every photo.
• Photos are stored privately and used only to improve photo recognition. They are never shared with other merchants and never sold.

For the best results, encourage sellers to photograph just the item.

Do I need to update my terms and conditions?

We recommend letting your customers know. You can add this sentence to your terms and conditions:

Photos you upload when submitting an item may be used by Price Hero, a photo recognition service of Trendful Inc., to improve photo recognition. They are stored privately without your personal details or location data, and are never shared or sold.

Can I turn it off?

Yes, anytime. Turning photo recognition off in Settings → Preferences stops new photos from being used.