How do I payout my customers?

Sending payouts to your customers is simple!

Just follow these easy steps:

1. First you need to make sure you have connected your bank account. In your “Settings” section, click on your “Billing” section and if your bank account hasn’t been added click the button “Connect Bank Account”.

2. After you click to connect your bank account you will be prompted by Plaid to securely connect your account. Now that your bank account has been set up you can begin to pay your customers.

3. To send your first payout simply by going to your “Offers” section on your Trendful Admin account.

4. Select the offer for the customer you would like to pay and then scroll down to the payout section.

5. Click the button “Create Payout”, a window will then pop up where you can make any last-minute adjustments to the payout amount. When you are ready simply click the button “Send Payout”.

6. Once you click “Send Payout” your customer will receive an email notification.

7. After your customer receives the email notification they will be able to create an account and connect their bank account securely via Plaid.

8. Your customers will be able to see their offers, payouts, and account information.

In general sending a payout to your customers take 7 business days to process and for them to receive in their bank accounts. Our next update to our Payout tool will allow clients to keep a rolling balance in order for payouts to arrive in their customers’ bank accounts faster! 

To learn more about sending payouts read our Trendful Payouts guide!