How do my customers accept my Terms & Conditions?

You can add your Terms & Conditions in your admin account. Go to Settings → Preferences, open the Sell Form & Resale App tab (Sell Form on the Launch plan), and edit Terms & Conditions. You can choose one of three formats:

• Terms URL: a link to the terms page on your own website.
• Text snippet: your terms pasted as plain text, shown directly in the app.
• Consignment contract: a direct https link to a PDF of your contract. This option is available on resale plans, not on the Launch plan.

When customers accept

• Resale App: customers accept your terms when they create their account. We record the date and time of that acceptance. You can see it on the customer's profile in your admin account ("Accepted terms and conditions on ..."), and your customer can see it in their own account settings.
• Guest sell form: there is no account to create, so no acceptance date is recorded. Customers see "By submitting, you agree to our terms and conditions" with a link to your terms, or your text snippet, right before they submit.
• Single sign-on: customers who sign in through your own platform's login do not go through the Resale App signup, so no acceptance date is recorded in Trendful.

Customers accept your terms once, at signup. If you change your terms later, read What happens when I update my Terms & Conditions?