How does a customer accept an offer sent by the company they are selling to?
If you offer instant pricing through Trendful, your customers can accept offers as soon as they identify their item and describe its condition (see image below).

If you offer manual pricing, customers can accept offers through their Resale App account. On the homepage, they can see all of their offers and accept or decline quotes that were sent from the Trendful Admin (see image below).


To accept an offer, they can click "View offer" and select the option they prefer or decline all options at once. If they accept an offer, you can choose to automatically generate and send them a shipping label (US and Canada only).
When you send a quote from the Trendful Admin, the customer receives a pre-generated email with their offer and a button to redirect them to their Resale App account.

More about Resale App
- Can customers see the status of the item(s) they are selling?
- Can I choose to provide manual quotes only?
- Can my customers see their past/current offers?
- Can my customers view their past and/or incoming payouts?
- How can I help a customer who can't log in?
- How can I help a customer who can't submit an item?
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